If you focus on results, you will never change. If you focus on change, you will get results.
Client Quotes
I attended an SDI workshop delivered by Jan. This model needs to be delivered with competence, impact and careful phrasing in order to frame it correctly with the participants. Jan had all of these elements and in addition integrated her performance coaching experience. All this and to an audience of hard bitten trainers who asked all of the really difficult questions. All questions were answered comprehensively.
I really enjoyed this presentation of SDI and learned so much more about it and I have been using it for four years.
Nick Hindley
Trainer
Perspectives Consultancy Ltd.
Team Leader feedback from coaching sessions:
- Jan made me really look at myself to see what kind of manager I could be.
- Jan helped me to realise that I have the ideas for myself and that I am able to find them if I dig deep enough.
- Jan gave me the tools to be able to problem solve for myself and continue to do so into the future.
Jan consolidated the learning from classroom based modules and brought it to life in the workplace. An excellent exercise!
Joanne Daynes & Deanne Quinn
Customer Service Managers
Capita TVL
Jan worked with Business Link South Yorkshire on the development of Competency Frameworks across the business.
Jan's approach was at all times consistent, methodical and entirely professional. She met with staff from all levels across the organisation to establish key themes and behaviours that were then translated into detailed frameworks for all 5 levels of jobs.
The frameworks are regularly used across the business as part of our performance review process and recruitment practices and positive feedback has been received from managers regarding the relevance of their content.
Andrea Cox
HR Manager
Business Link South Yorkshire
Jan has provided an excellent service for the College.
She quickly understood and captured the essential learning outcomes from the design brief and has delivered an action oriented and stimulating programme that has consistently received positive feedback from staff and managers.
Jonathan Broadhurst
Training & Development Manager
York St John College
Some of the techniques used in the coaching sessions with Jan were quite challenging but I needed this challenge. She made me think things through myself which will help in the future. She also encouraged me to be focused by getting me to agree deadlines so that I went away and actually practised what we had talked about.
As a result of the sessions, I have found a new way to re-energise myself and my confidence has significantly improved.
Adele Poppleton
Senior Development Officer
Wakefield Metropolitan District Council
Jan worked closely with me to develop a specification for a team building programme, which would incorporate active learning methods, closely matched to the needs of my new company. I greatly value her positive, creative approach and my staff feedback was excellent.
We have subsequently built on the approaches that were introduced and have achieved positive outcomes in team cohesion and productivity as a result.
Norah Keany-Corr
Strategic Development Manager
NTP Transmit
Jan provided a series of performance coaching sessions for me by telephone over a 6 month period during 2004. The focus of this coaching was on Performance Improvement both personal and professional.
Jan helped me to recognise and identify my goals and priorities and take action to achieve these. The methods used helped me to discover issues that might be blocking my progress and then identify solutions that would work best for me. I found this process helped to improve my time management and confidence in both my professional and personal life.
Jan's style was supportive and encouraging and I have learned a lot about myself that will help me to continue to be more effective in the future.
An excellent and worthwhile coaching experience.
Carolyn Boyce
Neighbourhood Regeneration
Co-ordinator, Sefton MBC
Jan worked with me on a high performance coaching programme over a period of 3 months.
The process helped me to deal with 'negative baggage' and become refocused and motivated in my role. Clear goals and outcomes were established at the outset and the programme has put these well within reach. I was stretched out of my 'comfort zone' because all issues were brought to the table, nothing was left unturned and I was encouraged to look inside myself for the answers.
I would rate my experience of coaching with Jan a 10 out of 10. Her professional approach and sense of care and sincerity have made an impact on my performance.
David Bennett
Business Advisor
Business Link South Yorkshire
Jan worked with me as an executive coach over a 3 month period. The coaching sessions gave me a better understanding of myself and others as well as highlighting areas I needed to develop. One of the biggest benefits has been creating a firm foundation to move forward with a new management style and using the techniques which were shared with others. Changing my approach to working with colleagues will lead to business improvement.
Jan's approach was highly personal and professional and she was also able to share knowledge and encourage me to relate this to both my personal and professional life. I will certainly call on Jan's services if required in the future and would recommend her to other Managers.
PG
Strategic Manager
Recycling Industry
The key benefit of the Executive Coaching Programme with Jan has been a personal improvement in focus and action which has enhanced the support provided to colleagues and consequently the wider business. Due to the value of some of the tools and techniques used and discussed, it has been possible to pass some of these on to other managers via one to one reviews and team sessions. Benefits have been evident for both the individuals and through their teams.
The key success revolved around an approach of not imposing any method of support until Jan understood what my desired outcomes of the coaching programme were. This called on the use of techniques and structure which assisted the whole process, but with a genuine feeling of the programme being developed around the needs of the individual, as opposed to some predetermined sequence or schedule of events.
Jan is someone who has a real ability to unblock whatever it is that may be standing in your way and negatively affecting your motivation and effectiveness, helping you to help yourself concentrate on the positives and the achievements you can make for yourself and others. She is very able to challenge and provide direct support in a way that does not lead to reliance on the coach, but on the individual to take control of what they need to do for themselves.
Coaching has been first rate. Must be a 9 (plus) out of 10.
Simon Shimmens
Regional Director
Working Links
I attended Jans session at the Trainerbase conference and really enjoyed it!
We had great fun with the CREATIVE EXCURSION questions at our table (something to do with coconuts and bananas...always good to generate a laugh!!) and for me that really was the power of the exercise; we started to think about something completely different so when we came back to the original task we were able to apply our energised brains and generate so many more new ideas.
My associates and I already make use of a variety of resources to stimulate creativity in training and development and Jans process added a new dimension that really appealed to me. It gave structure and purpose to applying creativity to problem solving. It is a method I am sure I will use for myself when I need some help to draw up inspiration and I am delighted that Jan was willing to share this technique with us.
Jans session was thought provoking, her presentation style held our attention and the mix of presentation and interaction was great...oh, and I loved the goody bags!
Thanks Jan!
Sam Swinstead
Associate Trainer Challenge Manager
Davross Solutions Ltd
